What is the impact of changing your G Suite primary domain name?

Renaming your G Suite primary domain name can impact AODocs and other applications relying on G Suite login to identify end-users and their permissions.

To ensure that AODocs can correctly authenticate your end-users after your domain is renamed, make sure you apply the following recommendations:

  • keep the old primary domain as a secondary domain name;
  • for EACH user of the domain, add the user’s old email address as an alias email address.

If the two conditions above are not met, your end-users will not be able to log into AODocs after the domain rename, and AODocs will not be able to access your domain’s Google Drive.

Was this article helpful? 0 out of 0 found this helpful
If you didn’t find what you were looking for, don’t hesitate to leave a comment!
Have more questions? Submit a request



Please sign in to leave a comment.