AODocs Smartbar multi-domain usage

By default, the AODocs Smartbar connects to your G Suite domain and gives access only to documents belonging to your domain.

Learn more: What is the AODocs Smartbar?

However, the AODocs Smartbar can be configured to access a domain that is different from your default domain.

For example, the user Alice (alice@domainA.com), who belongs to the domainA.com domain, can configure her Smartbar to access the AODocs folders belonging to another domain, such as domainB.com (assuming that the administrators of the domainB.com domain have allowed her to access their AODocs libraries).

In a similar way, the user Bob (bob@gmail.com), who does not belong to any G Suite domain, can configure his Smartbar to access the AODocs libraries he has been given access to on domainB.com domain.

1. Access the AODocs Smartbar settings panel.

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2. At the bottom of the settings panel, open the drop-down menu and select the domain you want to activate the Smartbar on.

Note: You can activate only one domain at a time. This means that the Smartbar features are available only for the files stored on the domain that you have selected. If you don't have a drop-down menu in the settings panel, it means that your email address hasn't been added as an external user in the AODocs administration. Learn more: Manage external users.

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The following tables sum up the different situations and the features available.

List of AODocs Smartbar features available to users of a domain.
For example, when alice@domainA.com is connected on domainA.com.

Feature Team Folders and Secured Folders
Search in folder Available
Library picker Available
Edit in Microsoft Office Available
Create files / folders Available
Import files / folders Available
Edit permissions on files / folders Available
Move files / folders Available
Delete files / folders Available
Import emails Available


List of AODocs Smartbar features available to external users:

  • with a G Suite domain, for example, when alice@domainA.com is connected on domainB.com
  • without a G Suite domain, for example, when bob@gmail.com is connected on domainB.com
Feature Team Folders Secured Folders
Search in folder Available Available
Library picker Available Available
Edit in Microsoft Office Available Available
Create files / folders Available Not Available
Import files / folders using the New > Import button Available Not Available
Import files / folders using the Smartbar Import button Not Available Not Available
Edit permissions on files / folders Not Available Not Available
Move files / folders Available Available
Delete files / folders Available Available
Import emails Available Available

Note: The actions that are not available for external users in Google Drive are all available in AODocs. Learn more: Add files and folders as an external user. As an external user, make sure you're on the correct domain – you may need to Switch domain.

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